Im Locked Out Of My Macbook Pro

I'm encountering this problem in my own home (on Yosemite), so I think it's unlikely that the laptop is actually locked. Here in my tests my MBP is tracked with no problem when logged into my user account. However, when I reboot into the Safari-only guest account, I get the message on the Find my Mac interface saying that it was locked XX. Every time I log on to my MacBook Pro I'm presented with an all black screen with the gray white padlock and a place to put a password. I put every password I can think of but I cannot get back into my machine. I cannot get into my Mac Book Pro, I just get the password picture which shakes. The only different key for the password is a which is q on French keyboard but that doesn't unlock either. I normally work with English keyboard but was using a. Oct 11, 2017 All of a sudden my macbook pro is locked and now it is asking for system lock pincode. But i have enver set - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Every time I log on to my MacBook Pro I'm presented with an all black screen with the gray white padlock and a place to put a password. I put every password I can think of but I cannot get back into my machine.

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/PowerMyMac /MacBook Pro Stuck on Login Screen - Fix It with Easy Ways

Just recently, some Apple users reported the 'MacBook Pro stuck on password screen' issue. When the password is entered, the device is seemingly stuck on the loading screen or switches back to the login screen which appears after installing a newly released macOS Mojave.

Several ways can help deal with this issue. Simply check them out if the issue is fixed before moving on to the next. Do not forget to back up your files before trying out any of these methods.

How to Fix MacBook Pro Stuck on Password Screen Issue?

• Booting your device in Safe Mode.
• Creating a user account in the Single User Mode.
• Using the 'Shift' button during login.
• Resetting the SMC and PRAM/NVRAM of your device.
• Renaming of the 'Plist' files.
• Getting rid of the Razer Plugin.
• Reinstalling the macOS on your device.

Article GuidePart 1. Easy Methods to Solve MacBook Pro Stuck on Password ScreenPart 2. Further Solutions to Fix MacBook Pro Stuck on Password Screen

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Part 1. Easy Methods to Solve MacBook Pro Stuck on Password Screen

Method 1. Booting Your Device in Safe Mode

The Safe Mode has the main purpose of protecting your device from booting from third-party files and apps. It will mechanically assess your startup disk and even fix any directory problems if necessary. Apple macbook air storage upgrade.

In the same time, it can impede the programmed operation of startup items that might affect the login process and only load the necessary kernel extensions. Generally, this can help you isolate the cause with the 'MacBook Pro stuck on password screen' issue.

You can initiate the safe mode method with the following steps:

1. Switch off your Mac
2. Press on the Power button and immediately press and hold the Shift button until the Apple logo appears on the screen
3. Release the key once you see the login window. You might be requested to log in twice in case the startup disk is encrypted with FileVault.

Method 2. Creating A User Account in The Single User Mode

In case you previously created an extra Admin account in case of accidents, it is time to try it out. For those who haven't, there are several steps to follow in creating a new account since you have been locked out.

1. Switch off your Mac. Press and hold on the 'Command' + 'S' to access the Single User Mode after you tap on the power button.
2. Once the sequence of codes moves up, a command prompt will manifest with a line: :/ root#
3. At this point, this step will allow you to gain entry to the files in your Mac. Simply type or copy the line below into the prompt and tap on Enter: /sbin/mount-uw /
4. With this step, it will remove a file so that your device will believe that it is your first time to log in. Key in or copy the line below into the prompt and tap on Enter: rm /var/db/.applesetupdone
5. Key in 'Reboot' and tap on Enter. You can now create a new account just like the first time that you started using your MacBook.

Method 3. Using The 'Shift' Button during Login

With this method, it works by bypassing any login item in your user profile.

1. Switch on your MacBook normally
2. On the Login page, key in your password but do not click on 'Log In' immediately
3. Press and hold the 'Shift' button and tap on the Login button

Sometimes this issue maybe caused by 'full storage', here we recommend you use iMyMac PowerMyMac to have your MacBook storage cleaned up.

Part 2. Further Solutions to Fix MacBook Pro Stuck on Password Screen

#1. Resetting The SMC and PRAM/NVRAM of Your Device

There are instances in which there is a need to retune the PRAM/NVRAM or the SMC on your Mac. By retuning the PRAM/NVRAM or SCM, it helps deal with some bugs and reestablish the basic settings of your Mac to its initial status.

• PRAM (Parameter Random Access Memory). This is a non-volatile random-access memory utilized to store system settings on Mac including display resolution, sound volume, time zone, startup disk selection and recent kernel panic information.
• NVRAM (nonvolatile random-access memory). This offers the same service as PRAM for users in storing certain system settings. Recently, most Macs utilize NVRAM instead of PRAM since it oftentimes becomes unstable, requiring you to restore and fix it. Nevertheless, NVRAM reset is safer and faster.
• SMC (System Management Controller). This is responsible for Intel-based Mac which has a vital role in the physical sections of the computer such as the thermal and power management, battery charging, sleep and wake, LED indicators and many more.

How to Reset The PRAM/NVRAM

1. Switch off your device and turn it on.
2. Quickly hold and press 'Command', Option, R and P keys
3. After holding for 20 seconds, the device will restart automatically
4. Release the keys

After the reset, all the settings on your device will return to the default configurations. At this point, you can customize the settings on volume, time zone or keyboard preferences and more. In case resetting PRAM/NVRAM does not fix the issue on the 'MacBook Pro stuck on password screen' issue, there is a need to reset SMC.

How to Reset The SMC

If you are going to reset the SCM to deal with the 'MacBook Pro stuck on password screen' issue, you must check if your device has a removable battery or not.

MacBook Pro/MacBook Air with detachable battery

1. Turn off the device
2. Detach the battery
3. Hold on to the power button for up to 5 seconds
4. Reinstall the battery
5. Switch on your device again

MacBook with a fixed battery

1. Turn off your device
2. Press on Shift, Control, Option keys and the power button for 10 seconds
3. Release the keys
4. Turn on your device

iMac, Mac mini, Mac Pro and Xserve

1. Switch off the device and unplug the power cord
2. After 15 seconds, plug the power cord again
3. Wait for 5 seconds and reboot your device

iMac Pro

1. Turn off your device
2. Press and hold the power button for up to 8 seconds
3. Release the power button and wait for a few seconds.
4. Switch on your device

#2. Renaming of The 'Plist' Files

You must boot your device in Safe Mode. Log in using the account.

1. Open Finder and tap on 'Go' in the menu bar. Press on the option to select Library.
2. Open Terminal. Key in 'sudo mv' and move the Preferences folder that you can find in the Library folder directly to the Terminal window.
3. Modify the Preference folder with a distinct label and/or directory. An example is sudo mv /Users/yourname/Library/Preferences to /Users/yourname/Documents/Preferences-Old
4. Reboot your device.

#3. Getting Rid of The Razer Plugin

For some users, they discover that removing the Razor plugin can help with the 'MacBook Pro stuck on password screen' issue. You can also try out this approach with the following steps:

1. Press on 'Command + R' while booting your device to switch into Recovery mode.
2. Start a Utilities > Terminal
3. Proceed to /Volumes/Macintosh HD/Library/Audio/Plug-ins/HAL/ and remove the Razer Plugin.

#4. Reinstalling The macOS on Your Device

1. Hold down on 'Command + R' while booting your device
2. After seeing the Utility Menu, choose the 'Reinstall OS X' option.
3. Tap on the Continue button.

With the methods discussed on how to deal with the 'MacBook Pro stuck on password screen' issue, you can find the root cause and eventually resolve the issue.

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I have created a new admin user on my mac but my question is. How will i get all my files or how will i get my old account back?

iMyMac2020-03-14 02:34:58

I'm Locked Out Of My Macbook Pro X

Hi, if you want to get your deleted user account back, you can follow the steps below: 1. Go to Persona Bar > Manage > Users. 2. Search for the deleted user account. From the Show dropdown, choose Deleted to filter the displayed accounts. Browse the list for the user account. 3. Click/Tap the ellipses icon for the user, then choose Restore User.

Clean up and speed up your Mac with ease

Murphy found himself locked out of his Mac for the first time ever the other day. The Genius Bar had replaced his Macbook Pro with a new machine. They used Target Disk Mode to transfer Murphy's data from the old machine – but when he got home his password wasn't accepted.

I'm Locked Out Of My Macbook Pro Refurbished

Murphy called the Apple store thinking maybe they'd changed his password to some Genius Bar standard password. While he was on hold, he Googled the procedure for resetting a forgotten password. Before getting through to the Genius Bar the problem was solved. Here are the steps:

I'm Locked Out Of My Macbook Pro

• Boot with your install disk, holding C as the machine starts up.
• Select your language
• The menu bar will appear where it usually does, though you might not notice it! Select the Utilities menu and click Reset Password.

That's all there is to it. Now your account is accessible and you can get back to work. Apple has a support document on the topic or you can search the Help system for Reset Password.

Hopefully this post shows you how important physical security is when it comes to protecting your data. See the previous post for more information on securing sensitive files.

Here's a link to a guide you should print out. Have it somewhere handy for that day your Mac won't boot.